Thank you for choosing Das Ceramic for your purchase. We strive to provide you with a seamless shopping experience, including reliable shipping services. Please read the following shipping policy carefully to understand our terms and conditions.
- Free Shipping for Purchases Above INR 20000:
We are pleased to offer free shipping for purchases above INR 20000. This applies to orders being shipped to locations within a 30-kilometer radius from our store address. - Transportation and Damages:
If any damages occur during transportation and the transportation is arranged by Das Ceramic, we will take full responsibility for the damages. In such cases, we will promptly replace the damaged product at no additional cost to you. We prioritize the safe delivery of your purchase and will make every effort to ensure it reaches you in perfect condition. - Buyer Responsibility for Shipping Costs:
If the buyer does not qualify for our free shipping policy or is located outside the 30-kilometer radius from our store address, the buyer will be responsible for transporting the product. In such cases, any damages that may occur during transportation will not be entertained or covered by Das Ceramic.
Please note the following important points:
- We will process and ship your order as quickly as possible, typically within 24 business hours.
- We primarily use reliable shipping carriers to ensure the safe and timely delivery of your products.
- Once your order has been shipped, we will provide you with a tracking number and any additional information required to track your package.
- The estimated delivery time may vary depending on your location and the shipping carrier’s services.
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and provide any necessary clarification.
Thank you for choosing Das Ceramic. We appreciate your business and look forward to serving you with our high-quality products and reliable shipping services.